Privacy policy

Privacy Policy

Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect.

Responsible for the processing of your personal data

- Company name: ONSERVICES SISTEMAS Y SERVICIOS INFORMATICOS S.L. (hereinafter ONSERVICES)
- Registered office: C/Valle de Tobalina, 52, nave 29, C.P.28021 Madrid, Madrid
- VAT: ESB86733102
- E-mail address: info@onservices.es
- Data of inscription in the Mercantile Registry of Madrid: Volume: 31238, Folio: 70, Section: 8, Page: M-562266, Inscription: 1ª

We also inform you that this data protection policy will apply to any of the trademarks operating under ONSERVICES.

 
We process your data for the purpose, for example, of:

 
The personal data that we collect and process are those provided by users/customers/potential customers in the event of data collection forms and the data that we may receive when using the contact sections outside the online media.

Such personal data will be adequate, relevant and not excessive as required in order to fulfill the purposes set out below.

 
Definitions
 

- Page", domain - website that is made available to Internet Users.


- User", a natural or legal person who uses or navigates the Page.
 

- Content", are the pages that make up the totality of the "pages", which make up the information and services that ONSERVICES makes available to Internet Users. They contain messages, texts, photographs, graphics, icons, logos, technology, links, textures, drawings, sound and/or image files, recordings, software, appearance, graphic design and source codes and, in general, any kind of material contained in the Page.
 

- Web", a technical word that describes the system of access to information via the Internet, which is configured by means of pages made with HTML or similar language, and programming mechanisms such as java, javascript, PHP, or others, etc. In these pages designed and published under an Internet domain name are the result of the information that the owner makes available to Internet Users.
 

- Hyperlink", a technique by which a User can browse different pages of the Web, or the Internet, with a simple click on the text, icon, button or indicative that contains the link.
 

- Cookies", technical means for the "traceability" and tracking of the navigation in the Web sites. These are small text files that are written on the User's computer. This method has implications for privacy, and ONSERVICES will provide timely and reliable notice of its use when it is implemented on the Website.
 

PURPOSES, LEGITIMACY AND CONSERVATION OF PERSONAL DATA
 

DATA ON WEB VISITORS, CUSTOMERS AND POTENTIAL CUSTOMERS
 

The purpose is as follows: Maintain contact and communication with the customer, manage the contractual or commercial relationship, including after-sales services, management and billing of services and / or products requested. We may also send advertising or promotional communications exclusively from ONSERVICES by virtue of the provisions of Article 21 of Law 34/2002, of 11 July, on information society services and electronic commerce to our clients.
 

The Conservation of your personal data: until the end of the contractual relationship and, subsequently, during the legally required periods.
 

SUBSCRIPTION TO OUR COMMUNICATIONS BULLETINS
 

The purpose is as follows: The provision of services, the provision of which has been requested by the interested party, in each case, in accordance with the detailed description on each of the websites.
 

The Legitimation is as follows: The consent of the user by requesting subscription on the website for the provision of services and by checking the box accepting the privacy policy.
 

Preservation of personal data: Until the user revokes consent and requests cancellation of the service.
 

CONTACT FORMS AND AUTOMATIC ONLINE CALCULATIONS
 

The purpose is as follows: To provide you with a means by which you can contact us and reply to your requests for information.
 

Legitimation is as follows: The user's consent when requesting information from us through our contact form and by checking the box accepting the privacy policy.

Conservation of your personal data: Until the user revokes consent and requests cancellation of the service.
 

CONTACT FORMS AND AUTOMATIC ONLINE CALCULATIONS
 

The purpose is as follows: To provide you with a means by which you can contact us and reply to your requests for information.
 

Legitimation is as follows: The user's consent when requesting information from us through our contact form and by checking the box accepting the privacy policy.
 

Preservation of your personal data: The data will be stored for as long as necessary. The need derives well from the legal periods of conservation. If such legal periods do not exist, the data will be kept for the execution of the contract and invoicing and as proof of the correct execution of the contract, until the expiry of the liability periods, and subsequently deleted.

REGISTRATION FORMS FOR COMMENTS / COMMENTING ON THE BLOG
 

The purpose is as follows: Possibility for users to actively participate in the various publications made on the websites, by publishing personal opinions on those websites.
 

The Legitimation is as follows: The user's consent when sending us their personal information and when checking the acceptance box of the privacy policy.
 

Retention of personal data: Until the user revokes consent and requests the deletion of their personal data.
 

RECEIPT OF E-MAILS
 

The purpose is as follows: To respond to your requests for information, to attend to your requests and to respond to your queries or doubts.
 

Legitimation is as follows: The user's consent when requesting information from us through the e-mail address.
 

Conservation of your personal data: Once your request has been answered by e-mail, if it has not generated a new treatment.
 

RECEIPT OF CURRICULUM VITAE
 

The purpose is as follows: To have your curriculum vitae so that you can participate in our personnel selection processes.
 

Legitimation is as follows: The user's consent by sending us personal information and documentation for our personnel selection processes and by checking the box accepting the privacy policy.
 

Retention of your personal data: During the development of open recruitment processes and, subsequently, for one (1) year for future processes.
 

SUBSCRIPTION TO OUR NEWSLETTERS NEWS PRODUCTS SECURITY NOTICES AND SERVICES
 

The purpose is as follows: Sending of informative and advertising communications relating to any of the products and/or services of ONSERVICES, including by electronic means, such as e-mails.
 

Legitimation is as follows: The user's consent by subscribing to our newsletters and/or commercial communications and by checking the box accepting the privacy policy.
 

Preservation of your personal data: Until the user revokes consent and requests cancellation of the service.
 

PROMOTIONS AND CONTESTS

 
The purpose is as follows: Participation in draws and/or contests organized by ONSERVICES.

 
Legitimation is as follows: The user's consent by subscribing to such sweepstakes and/or contests and by checking the acceptance box of the privacy policy.


Preservation of your personal data: During the development of such sweepstakes and/or contests.
 

WI-FI ACCESS FOR GUESTS
 

The purpose is as follows: To provide visitors to any of the facilities of the companies that are part of ONSERVICES with access to the Internet through their electronic devices, as well as being a security measure.

necessary in order to know the devices connected to the ONSERVICES network "GUESTED". without access to the global internal network ONSERVICES.
 

Legitimation is as follows: The user's consent to access the wi-fi network and by checking the acceptance box of the privacy policy.

 
Conservation of your personal data: During the time essential for access by visitors to the wi-fi network.

SOCIAL NETWORKS AND SOCIAL MEDIA

 
ONSERVICES has various profiles on some of the main social networks on the Internet, and ONSERVICES is responsible for the personal data that users send privately to ONSERVICES companies. The processing of data carried out by persons who become followers of the official pages that ONSERVICES has in the different social networks and/or who carry out any link or connection action through said social networks will be governed by this section and by the privacy and use policies of the social network in question in each case, so that the treatment that ONSERVICES will carry out with the data within each of the social networks will at most be that which the social network allows for the corporate profiles.
 

The purpose is as follows: We will treat your data for the purposes of correctly administering your presence on social networks, informing you of ONSERVICES activities, products or services, as well as any other purpose that social network regulations may allow.
 

Recipients of your personal data
 

ONSERVICES is committed not to sell, disseminate or otherwise transmit users' personal data to third parties, except as indicated in this privacy policy.

Also, in order to provide the services offered on our web pages, ONSERVICES may share your personal data with the following service providers, who are bound by contract to protect the confidentiality and security of the personal data to which they have access, which in turn will have their corresponding privacy conditions:

Information and contact details of the data processor

Mailjet SAS, a company registered in accordance with French law under number 524 536 992 with the Paris Mercantile Register, with registered office at 13-13 bis, rue de l'Aubrac 75012 Paris, France. (www.mailjet.com)

In addition, we will always be obliged to deliver them to requests made by:

By or transferred to national or international regulatory, law enforcement, public or court bodies, either when we are obliged to do so under applicable law or when requested to do so.

 
Your rights with respect to your personal data

 
The rights set out in this section, which assist users, may be exercised by sending a communication to ONSERVICES at the address of the registered office listed in the first section of this personal data privacy policy or at the e-mail address administracion@onservices.es, to which a copy of your National Identity Document must be attached.
 

Users may withdraw their consent at any time. Likewise, users are informed that they may request the exercise of the following rights:
 

- Right to request access to personal data. Any person has the right to obtain confirmation as to whether or not ONSERVICES is processing personal data concerning him/her, as well as to obtain a copy of the personal data being processed.
 

- The right to request the rectification of your personal data if they are inaccurate and/or their deletion.

 
- Right to request the limitation of the processing of your personal data, in which case your personal data may only be processed for the exercise or defence of claims.
 

- The right to object to the processing of your personal data, in which case ONSERVICES will no longer process your personal data, unless there are compelling legitimate reasons or the exercise or defence of possible claims require the processing of your personal data.

 
- The right to the portability of your personal data, in which case you have the right to receive the personal data you provided to ONSERVICES in a structured format, commonly used and machine-readable, and to have them transmitted by ONSERVICES to a new controller of your choice.
 

In case of divergence with ONSERVICES in relation to the treatment of your data, we inform you that you can present a complaint to the corresponding data protection authority, being the Spanish Data Protection Agency the competent one, www.agpd.es
 

Origin of your personal data
 

The personal data we process at ONSERVICES comes directly from the interested party in the event that he or she has provided it to us.


The categories of data processed by ONSERVICES:

 
- Identification data
 

- Identification codes or keys
 

- Postal or electronic addresses
 

- Commercial information
 

- Economic data

7. Technical and transactional data
 

Here are the categories of technical and transactional data we may collect about users:
 

- Information about your browser and device.
 

- Statistics regarding the use of our web pages by users.
 

- Data on the use of our websites.
 

- As well as any information you provide when using our websites.



The aforementioned data, as well as the personal data generated by means of cookies (you can consult the Cookies Policy at the following link https://onservices.es/aviso-legal.html) are collected anonymously and are subject to the presentation of objections to the treatment of these personal data, as detailed in the Cookies Policy.
 

The purpose is as follows: We do not use the personal data indicated in this section to control individual visitors or to identify them, but to obtain practical knowledge about the way in which users use our web pages that allows ONSERVICES to improve them for users.
 

Personal data of third parties


With regard to other people's data, we remind you that you must respect their privacy, taking special care when publishing your personal data. Likewise, as a user, you can only consent to the processing of your personal data, but not those of third parties, and the communication of data from third parties constitutes a transfer of personal data.


In the event that you provide us with personal data of third parties, it is your exclusive responsibility to have their prior and express consent to use and communicate them to us, and you are responsible for communicating to these third parties the inclusion of their data in our data processing files.


What happens if you do not provide us with your personal data?


The delivery of your personal data is voluntary, so if you do not provide us with them we will not be able to attend you correctly or provide you with the services that we offer from our different websites.

 
Updating your personal data
 

When you voluntarily provide us with your personal data, you guarantee that you are entitled to provide us with such data and that the information is true and up to date. Also, in order for us to keep your personal data up to date we need you to inform us whenever there has been any change in them, otherwise we will not be responsible for the accuracy of them.

 

Linked Websites and Third Party Applications
 

There may be hyperlinks on our websites that will let you leave them, allowing you to access another website. The linked sites are not under the control of ONSERVICES and have different privacy policies. The ONSERVICES Privacy Policy only affects personal information obtained from our websites, through your use of ONSERVICES software or ONSERVICES services, or through your relationship with ONSERVICES. ONSERVICES accepts no responsibility for such third party websites.

 

Some pages of the website may allow participation by means of comments, in which case any user may send texts through the form established for this purpose. By sending these texts, by clicking on the corresponding link, the USER undertakes and accepts to make appropriate use of the contents that onservices.es and wesharesafe.com offers through its website, not to use them for:
(i) to incur in illicit, illegal or contrary to good faith and public order activities. (ii) to disseminate contents or propaganda of a racist, xenophobic, pornographic-illegal nature, of apology for terrorism or an attack on human rights.